Owned by Handicare, Companion Stairlifts are one of the rising stars of the UK stairlift market.
A dedicated customer assistance team is on hand every day of the year to assist with the installation and maintenance of their stairlift systems nationwide.
Companion Stairlift reviews have so far been promising and so we wanted to share some info about them with our audience.
Companion stairlifts are, according to the company, among the most stylish stairlifts available.
They are available in a diverse palette of colours so that they can match the décor of your home.
They also offer an upholstery service so, should you change your mind later, they can refit your stairlift to give it the look you want.
With so many different stairlift companies now operating in the UK, businesses have their work cut out in setting themselves apart from the competition.
Consumers demand more from businesses when there is greater competition and so by offering services that competitors can’t, businesses can seize on the market.
Some stairlift suppliers, such as Companion, have tried to set themselves apart by offering extremely high-quality construction and attention to detail.
The exceptional quality of their products is coupled with a thorough customer support service which should give peace of mind to customers concerned about the lifespan of their stairlift system.
The stairlifts themselves contain a number of features which, when put together, make for a stairlift that contains everything you could want.
The seat is adjustable, as you would expect, but what is impressive is just how adjustable it is; it can be set to fit just about anybody.
The back of the seat has been ergonomically designed to offer extra lumbar support.
An array of safety sensors, ten in total, work together to detect any obstacles in the stairlift’s path and to stop the lift if necessary.
Not all stairlift manufacturers in the UK take the safety this seriously, so it is great to see a stairlift company offering effective safety technology.
Companion Safety and Usability
The paddle switch which is used to operate the chair has been designed to be easy to reach and is operated with the application of only a small amount of pressure.
Having a switch that is easy to operate for those who are visually impaired or have limited dexterity is another indication of how seriously Companion take the safety of their users.
The position of the controls can also be customised to suit individual needs and cater to all ranges of motion.
If necessary, the track can be easily extended beyond the top or bottom of the stairs. They also offer a power-hinged track option which allows for the end of the track to be folded away when not in use. This is useful for setups where the track extends in front of a doorway.
The Companion Curved Stairlift offers the same high quality, an ergonomic seat attached to a set of tracks which fits the exact curves of a user’s stairs, even for the tightest of turns; it can even handle spiral staircases.
An ‘easy grip’ has been added that can be easily switched between the left and right armrest, this grip gives the user extra support while the lift is travelling and is useful when the lift is navigating tight turns.
The Curved Stairlift features a swivel seat which is designed to ensure that the stairlift can be safely mounted and dismounted.
It also has a remote control feature which allows the user to park the stairlift while in motion and to call it to their position.
In addition to offering all the features one could possibly ask for in a stairlift, Companion has designed their stairlifts to be both comfortable and attractive.
Some stairlifts clash with their environments and can even ruin the look of a room or hallway.
Both the seats and footrests of Companion’s stairlifts are tailormade for the individual user which ensures maximum comfort and safety.
Companion Virtual Quote
COVID-19 has fully altered the way quotes can be done.
Companion Stairlifts can now do quotes via facetime due to the current situation.
By doing quotes virtually it minimising contact and as advised by government guidance.
For this to happen all you need a phone which can do video calls via Facetime or Whatsapp.
A virtual appointment will take you one step closer to finding out what you need to know to make a decision on purchasing a Companion stairlift.
Companion Customer Service
The stairlifts themselves are only half the story, however. Where Companion really excels is in the level of customer service that they offer.
Their engineers have a reputation for efficiency and the online reviews for the company are almost universally glowing in their praise for the members of staff that customers interacted with.
The customer service doesn’t drop off after installation either, customer assistants are on hand every single day of the year to help customers and to respond to any issues they might have.
A stairlift can make a big difference to the independence of people suffering from conditions such as arthritis and so it is absolutely essential that, once the need to install a stairlift is identified, a supplier can do so in the quickest time possible.
Companion fulfil this requirement offering next day installation for much of the UK, with hopes to expand coverage in the future.
In some cases, this means that an enquiry can be made in the morning and a quote is given before the stairlift is installed later that very same day.
Not only that, but their price match promise means that if you can find a better deal on the model they are offering they will match the price!
That means that with Companion Stairlifts you are guaranteed the best deal, delivered in the quickest time possible.
It is easy to see why Companion Stairlifts have been getting such positive reviews when they are compared to the competition.
The Companion Stairlift is capable of climbing 56 degrees, putting it ahead of all but the stairlifts specifically designed for steep inclines.
It offers a diagnostic digital display, something which is missing from lower end models, making providing efficient technical support harder.
Companion Stairlifts are the perfect marriage of style and function, their excellent safety features ensure peace of mind for both users and their families.