Companion Stairlifts Review

Owned by Handicare, Companion Stairlifts are one of the rising stars of the UK stairlift market.


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Last Updated on May 20, 2021

A dedicated customer assistance team is on hand every day of the year to assist. They can assist you with the installation and maintenance of their stairlift systems nationwide. Companion Stairlift reviews have so far been promising. So we wanted to share some info about them with our audience.

Companion Style

Companion Style

They have the sleek style stairlifts.

Companion stairlifts are, according to the company, among the most stylish stairlifts available. They are available in a diverse palette of colours so that they can match the décor of your home. They also offer an upholstery service. So, should you change your mind later, they can refit your stairlift to give it the look you want.

Companion Quality

With so many different stairlift companies operating in the UK, businesses have their work cut out in setting themselves apart from the competition. Consumers demand more from businesses when there is greater competition. So by offering services that competitors can’t, companies can seize on the market.

Some stairlift suppliers, such as Companion, have tried to set themselves apart. They have done this by offering extremely high-quality construction and attention to detail. The exceptional quality of their products comes with a thorough customer support service. This should give peace of mind to customers concerned about the lifespan of their stairlift system.

Companion Features

The stairlifts themselves contain several features that make for a stairlift that includes everything you could want when put together. The seat is adjustable, as you would expect, but what is impressive is just how adjustable it is; it can be set to fit just about anybody. The back of the seat has been ergonomically designed to offer extra lumbar support.

An array of safety sensors, ten in total, work together to detect any obstacles in the stairlift’s path and to stop the lift if necessary. Not all stairlift manufacturers in the UK take safety this seriously, so it is great to see a stairlift company offering effective safety technology.

Companion Safety And Usability

The paddle switch, which is used to operate the chair, has been designed to be easy to reach. It is operated with the application of only a small amount of pressure. Having a switch that is easy to operate for those who are visually impaired or have limited ability is another indication of how seriously Companion takes the safety of their users. You can also customise the position of the controls to suit individual needs and cater to all ranges of motion.

If necessary, the track can be easily extended beyond the top or bottom of the stairs. They also offer a power-hinged track option which allows for the end of the track to be folded away when not in use. This is useful for setups where the track extends in front of a doorway. The Companion Curved Stairlift offers the same high quality, an ergonomic seat attached to a set of tracks that fits the exact curves of a user’s stairs, even for the tightest of turns; it can also handle spiral staircases.

An ‘easy-grip has been added that can be easily switched between the left and right armrest; this grip gives the user extra support while the lift is travelling and is useful when the lift is navigating tight turns. The Curved Stairlift features a swivel seat designed to ensure that the stairlift can be safely mounted and dismounted. It also has a remote control feature that allows the user to park the stairlift while in motion and call it to their position.

Companion Focus On Comfort

Companion Focus On Comfort

They have the sleek style stairlifts.

In addition to offering all the features one could ask for in a stairlift. Companion has designed their stairlifts to be both comfortable and attractive. Some stairlifts clash with their environments and can even ruin the look of a room or hallway. Both the seats and footrests of Companion’s stairlifts are tailormade for the individual user, which ensures maximum comfort and safety.

Companion Virtual Quote

COVID-19 has entirely altered the way quotes can be done. Companion Stairlifts can now do quotes via facetime due to the current situation. By doing quotes virtually, it minimising contact and as advised by government guidance.

For this to happen, you need a phone which can do video calls via Facetime or Whatsapp. A virtual appointment will take you one step closer to finding out what you need to know to decide on purchasing a Companion stairlift.

Companion Customer Service

The stairlifts themselves are only half the story, however. Where Companion excels is in the level of customer service that they offer. Their engineers have a reputation for efficiency. The online reviews for the company are almost universally glowing in their praise for the members of staff that customers interacted with.

The customer service doesn’t drop off after installation either; customer assistants are on hand every day of the year to help customers respond to any issues they might have. A stairlift can make a big difference to the independence of people suffering from conditions such as arthritis. So it is essential that, once the need to install a stairlift is identified, a supplier can do so in the quickest time possible.

Companion fulfil this requirement offering next-day installation for much of the UK to expand coverage in the future. In some cases, this means that you can make an enquiry in the morning. A quote is given before the stairlift is installed later that very same day. Not only that, but their price match promise means that if you can find a better deal on the model they are offering they will match the price! That means that with Companion Stairlifts, you are guaranteed the best deal, delivered in the quickest time possible.


It is easy to see why Companion Stairlifts have been getting such positive reviews compared to the competition. The Companion Stairlift is capable of climbing 56 degrees, putting it ahead of all but the stairlifts designed explicitly for steep inclines. It offers a digital diagnostic display, something missing from lower-end models, making providing efficient technical support harder.

Its maximum weight capacity of 21 stone also puts it ahead of other big names such as the Acorn Stairlifts and the Brooks Stairlifts. Companion Stairlifts are the perfect marriage of style and function; their excellent safety features ensure peace of mind for both users and their families.

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