Companion Stairlifts Review
A review of the Handicare-made stairlifts that Companion sells, fits and services, checked 16 September 2026.
Stairlift Guru / Stairlift Companies / Companion Stairlifts
Companion Stairlifts at a glance
Companion is a UK stairlift brand that sells, fits and services lifts made by Handicare. Everything below was read on Companion’s own website, Companies House and Trustpilot on 16 September 2026.
| Question | What we found |
|---|---|
| Who makes the lifts | Handicare. Companion’s website says: “All our stairlifts are manufactured by Handicare. Companion is part of the Handicare group.” |
| Models | Companion 1000 and 1100 (straight), Companion 4000 and Freecurve (curved), with a perch seat option |
| Published prices | “Stairlift Prices can start at around £2,000.” Its cost guide gives £2,000 to £4,000 for a straight lift and £4,000 to £6,000 for a curved one |
| Warranty | 12 months parts and labour under its “Companion 365 plan”, with one free service in the first year |
| Rental | No. “Companion does not offer stairlift hire.” |
| Reconditioned lifts | Sold, straight and curved, with no published price |
| Where it fits | Nationwide, “excluding Northern Ireland, Highlands and islands” |
| Trading address | Unit 8, Gordon Mills, Netherfield Road, Guiseley, Leeds LS20 9PD |
| Trustpilot | 4.7 out of 5 from 1,170 reviews |
| Company status | The brand trades, but the limited company named on its website was dissolved in January 2026. See below. |
Who is behind Companion Stairlifts?
Companion does not make stairlifts. It sells, installs and maintains lifts built by Handicare, and its model names match Handicare’s own range. Its website describes Companion as “part of the Handicare Group, a leading global provider and manufacturer of mobility solutions”. Companies House records back that link: Handicare Accessibility Ltd has been the person with significant control of Companion Stairlifts Limited since May 2024, taking over from the Canadian group Savaria Corporation.
In practice that means a Companion lift is a Handicare lift sold under a different name, with Companion handling the survey, the fitting and the aftercare. The same models are sold by independent Handicare dealers and, for rental, by Age UK Mobility, so you can compare like for like.
Is Companion Stairlifts still trading?
Yes. The Companion website was live on 16 September 2026, gave a trading address in Guiseley, Leeds, and took enquiries on 0808 303 8537.
The limited company is a different story. Companion Stairlifts Limited (company number 04728243) applied to be struck off in July 2025 and was dissolved on 6 January 2026, after filing full accounts for 2024. A voluntary strike-off with accounts filed often points to a group reorganisation, not a business failure. Even so, Companion’s contact page still quotes that dissolved company’s number, and we could not find which registered company now trades under the Companion name.
So before you sign, ask Companion in writing which company your contract is with and which company honours the warranty. Any buyer can ask that of any supplier. Here it matters more, because the public record does not answer it for you.
Companion stairlift models
Companion lists four models. The weight limits below are the figures on each Companion product page.
| Model | Stairs | Published weight limit | What else Companion lists |
|---|---|---|---|
| Companion 1000 | Straight | 137kg (21.5 stone), or 160kg (25 stone) with the optional heavy-duty motor | Slimline rail, perch seat, powered swivel, powered or manual hinged rail, outdoor version |
| Companion 1100 | Straight | Not published | Called “the slimmest track on the market”, grease-free rail, EN 81-40 safety standard |
| Companion 4000 | Curved, twin rail | 136kg (21.5 stone), or 160kg (25.25 stone) with the heavy-duty motor | Perch seat, powered swivel, powered hinged rail |
| Companion Freecurve | Curved, single rail under 8cm across | 125kg (19.5 stone) | Turn and Go seat that rotates on narrow curved stairs, powered hinged rail |
Source: Companion product pages, checked 16 September 2026. For narrow stairs, see our guide to stairlifts for narrow stairs. For heavier users, see heavy-duty stairlifts.
What does a Companion stairlift cost?
Companion is one of the few suppliers that publishes any figures. Its homepage says: “Stairlift Prices can start at around £2,000.” Its guide to installation costs gives these ranges:
| Type | Low | High | Average |
|---|---|---|---|
| Straight stairlift | £2,000 | £4,000 | £3,000 |
| Curved stairlift | £4,000 | £6,000 | £5,000 |
| Outdoor stairlift | Not given | Not given | £4,000 |
Source: Companion, “Stairlift installation cost in the UK”, undated, checked 16 September 2026. Companion gives no price for a named model, and says a free home assessment sets the figure.
For context, our UK stairlift price index puts the median advertised price at £1,995 for a straight lift and £4,395 for a curved one. The Which? survey of owners (fieldwork December 2022) found buyers paid £3,371 for a straight lift and £4,728 for a curved one on average. Companion’s averages sit close to what Which? members paid, and above the median advertised price. If you qualify for VAT relief, the price should be zero-rated; our VAT exemption calculator shows the difference.
Companion also says a lift “can cost as little as 52p per month” to run, based on its own estimate of average use at 29p per kWh (February 2024).
Warranty, servicing and aftercare
Companion says every model comes with “the Companion 365 plan, a fully comprehensive 12-month warranty, covering all parts and labour”, and its product pages add one free service in that first year. It says its advisers are available “24 hours a day, 365 days a year” and that most straight or curved lifts are fitted in “a couple of hours” on the day.
Companion does not publish a breakdown response time, or the price of servicing once the first year ends. Ask for both in writing before you order. Our guide to stairlift servicing explains what a service should cover, and our stairlift batteries guide covers the part most likely to need replacing.
Rental and reconditioned lifts
Companion does not rent. Its own rental guide says: “Companion does not offer stairlift hire.” If you need a lift for a few months, see our stairlift rental guide.
It does sell used lifts. Companion says it has “a wide range of used stairlifts, including straight or curved”, but it publishes no reconditioned prices. Our reconditioned stairlift costs guide lists the prices other dealers publish.
What customers say
On 16 September 2026 Companion had a Trustpilot score of 4.7 from 1,170 reviews, 84% of them five stars and 4% one star, with 71 reviews in the previous 12 months. Trustpilot’s own summary says reviewers most often praise the staff and quick installation, while the complaints mention delivery scheduling and slow communication. Companion’s website also shows a Feefo Platinum 2024 badge, and its news page says it is a member of the British Healthcare Trades Association (BHTA).
Is Companion the right choice?
Companion suits buyers who want a Handicare lift with one company handling the sale, the fitting and the aftercare. The 160kg heavy-duty option on the 1000 and 4000 helps heavier users, and the 1000 and 1100 both have slim straight rails.
Look elsewhere if you want to rent, if you live in Northern Ireland or the Highlands and islands, or if you want a model price before anyone visits. Whichever you choose, get at least two written quotes. The same Handicare models are sold by other dealers, so comparing prices on an identical lift is easy. Our stairlift companies comparison sets Companion against the other national suppliers.
Selling a Companion stairlift
A Companion lift is a Handicare lift, so buyers and refurbishers treat it as one. You can get a quote for a used Companion stairlift through our sell a stairlift page, and our guide to used stairlift values shows what to expect.
Companion Stairlifts FAQs
Who makes Companion stairlifts?
Handicare. Companion’s website says all its stairlifts are manufactured by Handicare and that Companion is part of the Handicare group. Companion sells, fits and services the lifts under its own name.
Is Companion Stairlifts still trading?
Yes, the brand is. Its website was live on 16 September 2026 with a trading address in Guiseley, Leeds. The limited company it names, Companion Stairlifts Limited (04728243), was dissolved on 6 January 2026 after a voluntary strike-off, so ask in writing which company your contract and warranty are with.
How much does a Companion stairlift cost?
Companion says prices can start at around £2,000. Its cost guide gives £2,000 to £4,000 for a straight stairlift (average £3,000) and £4,000 to £6,000 for a curved one (average £5,000). It publishes no model prices, so the final figure comes from a home assessment.
Does Companion rent stairlifts?
No. Companion’s rental guide says it does not offer stairlift hire. It does sell reconditioned straight and curved lifts, but publishes no price for them.
What warranty comes with a Companion stairlift?
Companion says every model comes with its Companion 365 plan, a 12-month parts and labour warranty, and one free service in the first year. It does not publish the cost of servicing after that, so ask before you order.
Where can I sell my Companion stairlift?
You can get a quote for a used Companion stairlift through the Stairlift Guru sell a stairlift page. A Companion lift is a Handicare model, so buyers value it as one.
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- Is it time for a stairlift? , The decision before you start. Signs, conversations, and what to try first.
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About this brand page
Last reviewed: September 2026. Editor: Jacob Whitmore. Independent. Stairlift Guru does not sell stairlifts.
How we research brand pages: we cross-reference manufacturer or installer trading details, BHTA membership, product line, prices published by the maker, its dealers and sellers, public reviews on Trustpilot and Which?, and any regulatory or trading-standards action. Full methodology at how we research.
Editorial neutrality: brand pages do not include disparaging or subjective quality claims we cannot defend with a source, and ranking on best-of lists is not influenced by commercial relationships. See our editorial policy.
Spotted a factual error on this page? Email contact@stairliftguru.co.uk. Substantive corrections are made within five working days.
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